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Auction Guide

Buying on eBay may seem daunting to the beginner, but once you know how it's easy and fun. This pages outlines the basics you need to know before you get started. And remember, if you need any further help or advice our dedicated Customer Support team can be contacted by clicking here.
Register
Hundreds of thousands of people in the UK already know the benefits of buying on eBay. They know it is the best place to find rare or sought after items or get hold of everyday goods at High Street-beating prices. Anyone can browse or surf eBay UK, but only registered users can buy or sell items. Registration is free and it takes only a few minutes to complete the Registration Form. Click here to register with eBay UK.
Find what you want
To find the item you want to buy, you can either Browse or Search. To Browse, take a look at any of the categories listed on the homepage, or click on the Browse button on the navigation bar to take a look at the full category list. To Search, click on the Search button in the navigation Bar found on every page. To use our search engine simply input a key word or term related to the item you are looking for.
Find what you want
When you see a listing that interests you, just click on it find out more about the item. Remember to read the item description carefully, and find out the payment and postage terms. Most sellers expect the buyer to cover the costs of delivery so take this into account when deciding to buy the item. Also ensure you are able to make payment in a way acceptable to the seller. If you want to ask a question or find out more about the item don't be afraid to email the seller who will most probably be happy to help: simply click the "Ask Seller a Question" link.

Check out the seller's eBay reputation by looking at his or her feedback record: a seller's feedback rating is the number in brackets by their User ID. You can read comments left by other members who have already dealt with the seller and decide for yourself whether or not this seller is trustworthy. The higher the number, the more positive comments the seller has received. To find out more about feedback, click here.
Two ways to buy
Bidding: There are two ways to buy on eBay UK. The first is the famous eBay auction format where you bid as at a traditional auction house. eBay operates a "proxy bidding" system. All you have to do is enter the maximum amount you are prepared to pay for an item, and eBay does the bidding for you. Remember that all bids are binding, so you must only bid if you are serious about purchasing the item. Non-Paying Bidders will earn negative feedback and can be suspended by eBay. Find out more about proxy bidding here. Two ways to buy
Carefully review the item and how much you're prepared to pay for it. Click on 'Place Bid' to finalise your bid. You'll see immediately whether or not you are the current high bidder.
Two ways to buy Buy it Now: when you see this logo you can use eBay new buying format. The new format means that you need not wait for days until the auction ends but rather can "Buy it Now" at a price specified by the seller. The Buy it Now function can be found on auctions and on its own on pure "Buy it Now" Items. You can find out more by clicking here.
Find what you want
My eBay is your personalised area of eBay, where you can keep track of items you are buying and/or selling. Find out more about My eBay here.

If you buy an item it is up to you to contact the seller within three working days of the sale. You can get hold of the seller's email address from the Item Description Page or from the email eBay send you after the sale has ended. You are under contract to pay him or her the amount of your bid, and the postage expenses outlined in the Item Description Page. Once you have paid, the seller is then under contract to send you the item as described.
Find what you want
eBay is one of the safer places to trade online. For details of the safeguards and protection available, click here.
Find what you want
New to Browsing? New to Selling? Why eBay is Safe New to the Internet?
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